HEA System Framework

KEDUDUKAN HEA SYSTEM FRAMEWORK

HEA PROFESSIONAL CREDENTIAL SYSTEM

HEA Professional Credential System adalah sistem pengakuan profesional bagi praktisi Hospitality Engineering melalui Professional Review terhadap Professional Evidence sesuai SKHEI Professional Competency Framework.

Handbook #01 — Release v1.1 · Final Print Release · System User Handbook

Handbook ini merupakan User Documentation dan tidak menggantikan Governance Documents, Controlled Standards, Policies, Procedures, Credential Scheme, atau controlled documents lain yang memiliki authority lebih tinggi.

SOURCE HIERARCHY

Urutan sumber yang digunakan untuk memahami HEA Professional Credential System.

01. Governance Documents

Authority tertinggi dalam governance system.

02. SKHEI / Controlled Standards

Standar dan competency framework yang dikendalikan.

03. Operational PHP / Official Records

Implementasi operasional dan catatan resmi.

04. HEA.or.id Public Information

Kanal informasi publik mengenai sistem HEA.

05. Legacy / User Documents

Referensi historis atau sumber rekonstruksi bila diperlukan.

KOMPONEN HEA PROFESSIONAL CREDENTIAL SYSTEM

Komponen-komponen berikut bekerja sebagai satu sistem yang saling berhubungan.

01. SKHEI

Professional Competency Framework

Competency framework yang menjadi dasar struktur kompetensi dan penilaian Professional Evidence.

02. Professional Credential Standards

Credential Standards

Standar yang menjadi dasar penyelenggaraan Professional Credential sesuai governance dan controlled documents.

03. Professional Review System

Professional Assessment

Sistem Professional Review yang menggunakan Professional Evidence untuk menilai demonstrasi kompetensi profesional.

04. Professional Reviewer Development

Reviewer Capability

Pengembangan Professional Reviewer untuk mendukung pelaksanaan Professional Review sesuai ketentuan yang berlaku.

05. National Professional Registry

Registration & Verification

Pencatatan resmi Credential serta dukungan terhadap verification dan credential status management.

06. Continuing Professional Development

CPD

Proses berkelanjutan untuk mempertahankan dan mengembangkan kompetensi profesional Credential Holder.

07. Governance and Legal Framework

Authority & Integrity

Dasar authority, policy, standards, separation of functions, accountability, dan governance integrity.

GOVERNANCE & SEPARATION OF FUNCTIONS

Credential Body

Credential Body mencakup fungsi:

Credential Board
Credential Secretariat
Professional Review Unit
National Professional Registry Unit
Quality Assurance Unit

Separation of Functions

Fungsi berikut harus diperlakukan sebagai fungsi yang berbeda sesuai authority dan governance masing-masing:

Professional Review
Credential Decision
Administration
Registry
Quality Assurance

Mendukung independence, impartiality, accountability, dan governance integrity.

PROFESSIONAL CREDENTIAL — C.Eng.

C.Eng.

C.Eng. adalah Professional Credential dalam HEA Professional Credential System. C.Eng. merupakan pengakuan profesional berdasarkan Professional Review terhadap Professional Evidence sesuai framework dan ketentuan HEA.

BUKAN

Gelar akademik

BUKAN

Lisensi praktik profesi

BUKAN

Sertifikat pelatihan

BUKAN

Sertifikasi kompetensi teknis

PROFESSIONAL REVIEW

Professional Evidence → Professional Assessment

Professional Review merupakan proses utama dalam pengakuan Professional Credential. Professional Review menggunakan Professional Evidence sebagai dasar untuk menilai demonstrasi kompetensi profesional.

01Application

02Administrative Verification

03Evidence Submission / Verification

04Professional Review

05Professional Interview, bila diperlukan

06Professional Review Report

07Credential Board Process

08Credential Decision

09National Professional Registry

Tahapan tersebut dilaksanakan sesuai governance, Credential Scheme, standards, dan procedures yang berlaku.

PROFESSIONAL INTERVIEW

Bila Diperlukan

Professional Interview merupakan bagian dari Professional Review apabila diperlukan sesuai ketentuan yang berlaku.

Tujuan

Klarifikasi, pemahaman yang memadai terhadap evidence, pemahaman terhadap kompetensi Candidate, atau informasi lain yang relevan dengan Professional Review.

PROFESSIONAL EVIDENCE

Evidence Demonstrates

Kompetensi profesional
Pengalaman
Kontribusi pribadi
Professional judgement
Tanggung jawab
Kompleksitas pekerjaan
Hasil dan dampak
Penerapan engineering knowledge
Pengembangan profesional

Evidence Characteristics

Professional Evidence harus diperlakukan secara:

01Objektif

02Relevan

03Autentik

04Cukup

05Dapat ditelusuri

RELATIONSHIP WITH SKHEI

10 Competency Domains · 100 Competency Units

SKHEI Professional Competency Framework merupakan competency framework yang digunakan dalam Professional Review. Framework tersebut mengatur competency structure yang menjadi dasar penilaian Professional Evidence.

LIHAT C.Eng.

RELATIONSHIP WITH PROFESSIONAL REVIEW SYSTEM

Handbook #01

Menetapkan kerangka sistem dan hubungan Professional Review dengan komponen HEA lainnya.

Handbook #04

Menjelaskan Professional Evidence, Professional Reviewer, review workflow, competency review, Professional Interview, review records, Professional Judgement, dan reviewer responsibilities.

RELATIONSHIP WITH CANDIDATE SYSTEM

Candidate Journey

Candidate mengikuti proses HEA melalui tahapan umum berikut:

01Professional Credential Application

02Administrative Verification

03Evidence Submission / Verification

04Professional Review

05Professional Interview, bila diperlukan

06Professional Review Report

07Credential Board Process

08Credential Decision

09National Professional Registry

Detail Candidate terdapat dalam Handbook #03 — Candidate & Application Handbook.

RELATIONSHIP WITH CREDENTIAL HOLDER SYSTEM

REGISTRYNational Professional Registry

MAINTENANCECredential Maintenance

CPDContinuing Professional Development

RENEWALCredential Renewal

RE-CREDENTIALINGAccording to Credential Scheme

Credential Holder juga memasuki tahap Continuing Professional Responsibility. Detailnya terdapat dalam Handbook #05.

NATIONAL PROFESSIONAL REGISTRY

Registration & Verification

Credential yang diberikan dicatat dalam National Professional Registry. Registry berfungsi sebagai pencatatan resmi Credential dan mendukung proses verification.

VIEW REGISTRY

CREDENTIAL LIFECYCLE

AWARDSetelah Professional Review dan Credential Decision sesuai governance

MAINTENANCEPemenuhan kewajiban yang berlaku, termasuk CPD

RENEWALSesuai renewal requirements dan controlled Credential Scheme

RE-CREDENTIALINGSesuai kondisi dan Credential Scheme

VALIDITYC.Eng. berlaku lima tahun sesuai controlled scheme

CONTINUING PROFESSIONAL DEVELOPMENT

CPD

Continuing Professional Development merupakan bagian integral dari pemeliharaan profesionalisme Credential Holder dan proses berkelanjutan untuk mempertahankan serta mengembangkan kompetensi profesional.

01Professional Learning

02Professional Practice

03Professional Contribution

04Research and Innovation

05Professional Reflection

06Self-directed Learning

CPD tidak hanya dipahami sebagai keikutsertaan dalam pelatihan. Detail pelaksanaan mengikuti policy dan procedure yang berlaku.

QUALITY AND PROFESSIONAL INTEGRITY

01Independence

02Impartiality

03Integrity

04Objectivity

05Accountability

06Transparency

07Consistency

08Confidentiality

09Continuous Professional Development

SYSTEM ARCHITECTURE

01Governance

02Professional Credential Standards

03SKHEI Competency Framework

04Candidate Application

05Professional Evidence

06Professional Review

07Credential Decision

08Professional Credential

09National Professional Registry

10CPD / Maintenance / Renewal / Re-Credentialing

PHP dan operational systems mendukung pelaksanaan proses tersebut sesuai fungsi yang telah diimplementasikan.

AUTHORITY AND DECISION BOUNDARY

Professional Review

Professional Review menghasilkan professional assessment dan recommendation sesuai proses yang ditetapkan.

Credential Decision

Credential Decision mengikuti authority yang ditetapkan dalam Governance Documents dan Credential Scheme.

Separation of Authority

Reviewer tidak otomatis menjadi final Credential Decision authority.

Evidence Review ≠ Credential Decision

Governance Integrity

Reviewer Recommendation ≠ Credential Award

Pemisahan tersebut merupakan bagian dari governance integrity.

OPERATIONAL SYSTEM

Operational PHP

HEA menggunakan operational system/PHP untuk mendukung pelaksanaan Professional Review dan pencatatan proses.

Review session
Competency unit review
Reviewer notes
Review status

Official Records

Fungsi operasional mencakup report confirmation, report submission, official review record, dan official report/PDF functions.

Operational system/PHP merupakan sarana implementasi dan bukan pengganti Governance Documents.

PUBLIC INFORMATION

HEA.or.id menjadi kanal public information mengenai HEA Professional Credential System untuk memberikan informasi Credential, menjelaskan competency framework, menjelaskan Professional Review, menyediakan Credential information, mendukung verification, dan memberikan informasi kepada Candidate serta Credential Holder.

HEA INFORMATION

DOCUMENT CONTROL

Semua Handbook HEA merupakan bagian dari controlled document ecosystem. Apabila terjadi perbedaan antara Governance Document, Standard, Policy, Procedure, PHP implementation, Official Record, dan Handbook, maka perbedaan tersebut harus diselesaikan melalui controlled document revision.

Handbook tidak boleh secara diam-diam mengubah atau menggantikan authority dari dokumen yang lebih tinggi.

LEGACY DOCUMENTS

Historical Reference

Legacy documents dapat digunakan sebagai historical reference atau sumber rekonstruksi apabila diperlukan.

Current Controlled System

Legacy document tidak otomatis menjadi source of truth apabila terdapat controlled document atau operational implementation yang lebih baru dan lebih authoritative.

Taxonomy

Perbedaan taxonomy ditangani melalui document control.

Terminology

Perbedaan terminology ditangani melalui document control.

Workflow

Perbedaan workflow ditangani melalui document control.

Authority

Legacy material tidak boleh digunakan informal untuk mengubah current controlled system.

MASTER RELATIONSHIP OF HANDBOOKS

Lima Handbook HEA membentuk satu integrated handbook suite dan harus dibaca sebagai satu integrated system, tidak terpisah dari Governance Documents.

HANDBOOK #01

System framework, governance, architecture, authority, dan hubungan antarkomponen.

HANDBOOK #02

SKHEI & Professional Competency Framework

Competency framework, 10 domains, dan 100 competency units.

HANDBOOK #03

Candidate & Application Handbook

Candidate Journey, Application, Professional Evidence, dan proses Candidate.

HANDBOOK #04

Professional Review, Evidence & Reviewer Handbook

Professional Review, evidence, professional assessment, Professional Judgement, dan reviewer responsibilities.

HANDBOOK #05

Credential Holder, Registry, CPD & Re-Credentialing Handbook

Kehidupan Credential setelah award, National Professional Registry, CPD, maintenance, renewal, dan re-credentialing.

SOURCE BASIS

GOV-001

Master Governance

C01

SKHEI Professional Competency Framework

PR-001

Professional Review Case File

U01

System Overview

U02

Candidate Handbook

U04

Credential Holder Handbook

SCM-001

Credential Scheme Manual

H02

CPD & Recertification Policy

Official Professional Review Record

Official review record

Current PHP Implementation

Operational implementation

Current HEA.or.id Public Information

Public information

CONTROL NOTE

Legacy Taxonomy

Konflik taxonomy legacy tidak ditutup berdasarkan asumsi. Release ini menggunakan operational taxonomy yang konsisten dengan 100-unit Professional Review/PHP sebagai basis operasional handbook, sementara konflik normative legacy tetap menjadi subject of controlled document revision.

Tidak Membuat Requirement Baru

Handbook ini tidak memperkenalkan numeric scoring yang belum diimplementasikan, appeals workflow yang belum controlled, authority baru, credential requirement baru, atau operational function yang tidak didukung source.

Tidak Mengubah Authority

Handbook ini tidak memberikan authority baru kepada Reviewer, Credential Secretariat, PHP, Registry, atau pihak lain di luar authority yang ditetapkan dalam controlled governance.

FINAL SYSTEM PRINCIPLE

HEA Professional Credential System harus dijalankan sebagai sistem profesional yang:

01Evidence-Based

02Competency-Based

03Professionally Reviewed

04Governed

05Traceable

06Quality Assured

07Continuously Developed

C.Eng. diberikan melalui HEA Professional Credential System berdasarkan Professional Review terhadap Professional Evidence sesuai framework, standards, governance, dan controlled procedures yang berlaku.

FINAL GOVERNANCE BOUNDARY

Governance → Authority / Policy / Standards
Professional Review → Evidence → Analysis → Judgement
Credential Decision → Authority According to Governance
Credential Holder → Registry → CPD → Maintenance → Renewal

C.Eng. INFORMATION

FINAL CONTROL PRINCIPLES

Professional Review ≠ Credential Decision
Reviewer Recommendation ≠ Credential Award
Operational PHP ≠ Governance
Public Information ≠ Normative Authority
Legacy Documents ≠ Automatically Current Source of Truth
Handbook = User Documentation